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This is known in the industry as a “no water” call. Customer calls us to tell us that there is no water coming out of any of their faucets. This is always an emergency situation and we prioritize it as such. Usually, you can take a quick look at the well pressure gauge on your tank to have an idea of what the problem is:
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A customer recently contacted us, in a panic, about their well water having too much radon in it. They were selling their house and the potential buyers, tested the water for just about every contaminant possible. When they received the results, radon levels were almost four times the allowable limit for the state of Connecticut. The sellers also requested they fix their well water tank and softener system. We receive phone calls, with similar situations, all of the time, maybe ...
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What is bacteria?
Bacteria is a living, single celled organism. The most common form in well water is Coliform and another more specific form, E. coli (Escherichia coli). Both of these forms are tested in well water regularly because the presense of either will make the water non-potable (unsafe to drink). State Law In Connecticut ( Continue Reading →
Everyone makes mistakes. But there are mistakes made by people due to their lack of knowledge. I find myself in these situations a lot when I talk to clients. Unfortunately, some technicians do not put in any extra time when it comes to researching and diagnosing well water problems. The following are some common steps needed to determine the problem which will lead to the proper solutions.