About Water Dr. LLC


The Water Dr. LLC Difference
Experience the peace of mind knowing that help is just a phone call away. At Water Dr. LLC, we're always here for you 24/7, no exceptions. With years of experience in well pump installation and repair, trust us to have your well up and running in no time—call us anytime for swift, reliable service you can count on.

Meet The Owners

“Back in late 2010, my wife Suzanne and I embarked on a mission to deliver top-notch water systems to the people of Connecticut. With over 40 years of experience in the industry, I've seen the importance of quality water firsthand.

But it's not just about me—it's about family. My son-in-law, Matthew McCoy, brings his expertise in Molecular Biology to the table, enriching our knowledge base and strengthening our commitment to excellence. Together, we've nurtured the Water Dr. into what it is today—a trusted name in water solutions across Connecticut.

Our goal is to share our passion for water quality with you. Whether it's providing top-of-the-line systems or offering expert advice, our family is always prepared to help yours!”

Richard Hallet

Owner and Operator


About the Water Dr. Family, Serving Connecticut with Pride

At Water Dr. LLC, we're more than just a business—we're a dedicated family serving Connecticut with pride and integrity. With years of experience, our technicians are always ready to assist you directly, ensuring top-notch service whenever you need it. Our commitment to excellence includes 24/7 emergency service and financing options to address any water-related needs in CT without delay. We provide free on-site quotes, transparent pricing, and are fully insured and bonded for your peace of mind.

At Water Dr. LLC, we treat you like family because, to us, you are family. Your satisfaction and well-being are our top priorities, and we're honored to serve you with the care and respect you deserve.


Our Credentials & Licenses

  • Image
    P1-204777 (Master Plumber - Rick Hallet - Owner)
  • Image
    W6-0000011 (Casing Extension- Water Dr. LLC)
  • Image
    All of our technicians hold CT’s J2 Pumps and Filtration License

Frequently Asked Questions


Let’s Connect!

Hear it from Our Satisfied Customers

Matt and Chase were exceptional! They listened to the problems I was having with the water in my home, followed up to test quality and find out why equipment was malfunctioning, and offered multiple solutions. It doesn’t...

Valerie Jenkelunas

Responded within an hour and arrived in 2 to assess the situation. Very Professional, Knowledgeable, Thorough and Prompt. The job was completed the next day as promised. Nick was great along with his assistant Chase. They located...

Kevin Wesche

Josh from the Water Dr. LLC serviced our well pump and filters recently. Our system was in distress due to lack of a required yearly service which we had inadvertently missed. When he identified that the system...

Sylvie Jordan

I had gray-color water on Friday and had important visitors on Saturday. The water Dr came early Saturday morning as soon as I called them (actually within 3 hours) and fixed the issue. Ben and his team...

Junsok Yi

Matt from Water Dr took my calls for our well pump not working and gave me some options to try on my own before he would have to come out. His quote was more than reasonable compared...

Rhiannon Morton

HIGHLY RECOMMENDED!!! 1st let me start off by saying our house lost water on a rainy Saturday… they still came out! Nick and Chase were extremely professional and to the point. Every worst case scenario played out...

Rich Higgins

We are very grateful for Matt and the whole Water Dr. team. They came to our rescue several times to fix up our well with fast and reliable service. They are professional, kind, and fair. Thank you!...

Carolyn Sideriadis

Rarely do I write reviews, but I strongly recommend this business. Dennis and Rob have been out a few times since I bought this house: first to install a uranium system, then for yearly service, and recently...

Brian R

Wish I’d “discovered” Water Dr. years ago… Would have saved me a lot of money, and a lot of hauling bags of softening materials – and I mean A LOT… Of both. They’re fairly priced, efficient, responsive,...

Carol Nicklaus

Very friendly, very informative. Josh was great and quick to diagnose the issue. He was very knowledgeable and did an excellent job. Will definitely recommend his services to friends and family....

Amanda Balcom

I tried to fix my own jet pump for my well . After a few trips back and forth to tractor supply and home depot I gave up. So I went to Google and searched “my well...

Daniel Bailey

Had an issue where I was getting little to no water coming from any of my faucets. Called the Water Dr. And left a voicemail. Got a call back from Matt within 30 minutes who told me...

Colin Liik


Industry News
More Articles