No Water, Is Your Well Pump Working?

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This is known in the industry as a “no water” call. Customers call us to tell us that there is no water coming out of any of their faucets. This is always an emergency situation and we prioritize it as such.

Usually, you can take a quick look at the well pressure gauge on your tank to have an idea of what the problem is:

  • Well Tank Pressure Gauge at 0 PSI
  • Broken Gauge!
  1. Check the power, is the breaker tripped? Can you see any broken wires?
  2. Could be broken pipe outside, the water could be heading somewhere else, instead of your house.
  3. Well tank pressure switch, this is what tells the pump to turn on and off based on pressure. This switch may be no good and need to be replaced.
  4. Could also be a broken pressure gauge.
  • Well Tank Pressure Gauge at 5-30 PSI
  1. Usually this means that the pump is trying to push water but can’t get it to the tank, often times this would indicate a pumped out well. You should turn off the power to the pump and wait 60 minutes. After 60 minutes, turn it on and see if the gauge rises. If it does, you are back in business. But make sure you have no leaks in the house!
  2. This still can indicate a broken pipe outside, where very little water is getting to the tank.
  3. Pressure gauge could just be broken.
  • Well Tank Pressure Gauge at 40-75 PSI
  1. This is normal PSI for a well tank to be at with a submersible pump. Most of the time this could mean that there is a clogged filter somewhere AFTER the well tank.
  2. Gauge could be broken!
  3. If you have a by-pass for your filters, try to see if that gives you water, if it does, your filter or filters are clogged.
  • Well Tank Pressure Gauge at 80+ PSI
  1. Pressure should never really be this high, it CAN, but anything above 80 PSI could start to create problems in the house plumbing or appliances. If the gauge shows this, you risk the relief valve blowing. Usually this means that the pressure gauge is clogged, or just the whole tank in general.
  2. Gauge Could be broken!

Leading up to having no water, there was probably signs of a well system failing, such as low pressure or pressure in and out when using it. It is important to get to know your system, simple checks you can do when something like this happens is important, educate yourself in them, so that WHEN is happens you are ahead of the game and prepared for what is going to happen.

HAPPY NEW YEAR EVERYONE!!

Til’ next time, wishing you WELL.

Matthew McCoy

475-223-2330 (My phone number)

Call: (203) 732-8585

or text

(475) 223-2330

Send a message

Call: (203) 732-8585

or text

(475) 223-2330

Send a message

If you have no water, don’t hesitate to call us at any time.

Our expert plumbers have years of experience with well pumps, both installation, and repair. We’ll have your water back up and running in no time.

Testimonials

Check out what our clients have to say about us
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I can’t say enough about these guys, I called at 7pm and spoke to their dispatcher and 5 minutes later the tech called me and said he would be there in 15 minutes. They were super friendly and professional, they quickly diagnosed the problem and fixed it. From the call to the end of the repair was less than 2
- David Z.
I contacted WaterDR for a mitigation system for a high Radon reading after a home inspection. I spoke directly with one of the technician’s “Joe “ he was absolutely polite and informative. We needed him to come the following day! I have to say they were on time and very professional. After fully explaining everything they immediately began to work.
- Gerald T.
Every time someone comes out and helps us with our maintenance they are always so professional, prompt, informative & helpful. We will never use another service to assist with our well system.
- Daniela D.
My wife and I are new 1st time home owners and when we moved into our home we knew nothing about the inner workings of all the mysterious machines in our basement such as the evil Sump Pump!. This thing decided to stop working on day 1 of a potential hurricane. We woke up to a flooded basement and tried
- Jose R.
Dennis and team were on time, eager to share their knowledge and full details of every aspect of the project and completed the work in a timely manner. Pricing was very fair, I will be using them for all my needs and recommending them as well.
- Daniel M.
Josh and the other technicians at Water Doctor are real experts and extremely knowledgeable. Even better, for the one obscure piece of equipment I had they had little experience with, they admitted they would have to check with someone else in the company before rending an opinion. These guys are honest, smart, ethical and have fair pricing. They won’t sell
- Chip T.
The guys from Water Dr. couldn’t have been any better to deal with over the years. We sold our house and they did our least service/tune up. Years of great service on our well. Fairly priced. Just nice guys to do business with. If my new house had a well they would be my guys.
- Baird V.
Awesome awesome experience! They were so fast to come out, called me on the way and talked me through everything! The worker who installed our new softening system was super knowledgeable, friendly and timely! I couldn’t be more pleased with this company!
- Holly G.
They are very responsive. I had them install my filter system and now they come to clean. Friendly, honest and organized. THANK YOU
- John B.
Water Dr. did great job. Josh works very quick, and explained the details to me and made me very happy. The cost is reasonable. Thanks so much!
- Amos J.