This is known in the industry as a “no water” call. Customers call us to tell us that there is no water coming out of any of their faucets. This is always an emergency situation and we prioritize it as such.

Usually, you can take a quick look at the well pressure gauge on your tank to have an idea of what the problem is:

• Well Tank Pressure Gauge at 0 PSI
• Broken Gauge!

1. Check the power, is the breaker tripped? Can you see any broken wires?
2. Could be broken pipe outside, the water could be heading somewhere else, instead of your house.
3. Well tank pressure switch, this is what tells the pump to turn on and off based on pressure. This switch may be no good and need to be replaced.
4. Could also be a broken pressure gauge.

• Well Tank Pressure Gauge at 5-30 PSI

1. Usually this means that the pump is trying to push water but can’t get it to the tank, often times this would indicate a pumped out well. You should turn off the power to the pump and wait 60 minutes. After 60 minutes, turn it on and see if the gauge rises. If it does, you are back in business. But make sure you have no leaks in the house!
2. This still can indicate a broken pipe outside, where very little water is getting to the tank.
3. Pressure gauge could just be broken.

• Well Tank Pressure Gauge at 40-75 PSI

1. This is normal PSI for a well tank to be at with a submersible pump. Most of the time this could mean that there is a clogged filter somewhere AFTER the well tank.
2. Gauge could be broken!
3. If you have a by-pass for your filters, try to see if that gives you water, if it does, your filter or filters are clogged.

• Well Tank Pressure Gauge at 80+ PSI

1. Pressure should never really be this high, it CAN, but anything above 80 PSI could start to create problems in the house plumbing or appliances. If the gauge shows this, you risk the relief valve blowing. Usually this means that the pressure gauge is clogged, or just the whole tank in general.
2. Gauge Could be broken!

Leading up to having no water, there was probably signs of a well system failing, such as low pressure or pressure in and out when using it. It is important to get to know your system, simple checks you can do when something like this happens is important, educate yourself in them, so that WHEN is happens you are ahead of the game and prepared for what is going to happen.

HAPPY NEW YEAR EVERYONE!!

Til’ next time, wishing you WELL.

Matthew McCoy

475-223-2330 (My phone number)